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Human-Centered Design Part 3: Solutions

The Beyond Bias project seeks to ensure that young people between 15 and 24 years of age have access to empathetic, non-judgmental, quality counseling and provision of a full range of contraceptive methods, regardless of their marital status or parity. By bringing together providers and the young people they serve, Beyond Bias works to design and test scalable solutions that address provider bias and improve contraceptive counseling and services. Led by Pathfinder International, Beyond Bias partners include Camber Collective, YLabs, and the Behavioral Economics in Reproductive Health Initiative (BERI). Beyond Bias is active in Pakistan, Tanzania, and Burkina Faso, with funding from the Bill & Melinda Gates Foundation (BMGF). Beyond Bias is innovative in its multidisciplinary approach, which brings together experts in adolescent and youth sexual reproductive health (AYSRH), social and behavior change communication (SBCC), human-centered design (HCD), behavioral economics, and segmentation analysis. These complementary approaches enable a nuanced understanding of the drivers, manifestations, and outcomes of provider bias and inform tailored interventions to address that bias.

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